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RETURNS

 

You may return your order if damaged or unsatisfied for a full refund of the product cost (minus shipping charges) by following these simple steps:-

Complete the Return Instructions form included in the packaging of your order.

Ship your item back to us in its original packaging and enclose your completed return request.  We strongly advise you to return the item via a trackable method.

Speed up the return process by first sending a photo of the damaged product and the shipping container, if damaged.

Attach your photos to an email to us. Please include your item number, a brief description of the reason for the return and whether you'd like a replacement or a refund.

You will receive an email within 48 hours, confirming that your item is being processed and we will then contact you regarding the return proicess.

 

REFUND PAYMENTS will be issued by the same means of payment used by you upon receipt of the returned item.

 

RETURN RIGHTS

If we shipped you the incorrect item or your item arrives damaged please follow the instructions as above.

If you notify us of your intent to return within 14 days of receiving it, you MAY also be entitled to a refund of the cost of delivery being the amount paid by you for shipment of the goods to your address. This does not apply to framed goods, or canvass art.

Please pack in the original packaging container and include your name, postal address, as well as your order number plus the reason you are returning your item ordered.

Please be aware that you are obligated to bear the direct cost of returning the goods.